Impact Partnerships Assistant

  • Work Location: Remote, preferably from UTC +0 to UTC +3
  • Application Close Date: April 18, 2023
  • Estimated Start date: June 01, 2023
  • Department: Impact Partnerships
  • Reports to: Senior Associate, Impact Partnerships
  • Terms: Part-time Contractor (30 hours weekly)
  • Travel: Occasional travel to conferences or for team in-person meetups
  • Level: 2
  • Salary: $20,842-34,737 Annual gross depending on experience and location. 6 month contract initially, with potential for extension.

About the Organization:

Humanitarian OpenStreetMap Team (HOT) sits at the nexus of participatory mapping, community-led development, humanitarian response, open data and tech. With a talented and diverse team spread around the globe, HOT is an NGO which supports a dynamic global community of thousands of dedicated volunteers using maps and open data for humanitarian response and the Sustainable Development Goals. Working with humanitarian and development partners like the Red Cross, Médecins Sans Frontières, UN agencies, governments and others, the HOT community maps in solidarity with those affected by or at risk of disaster, contributing the maps and data aid workers need to do their lifesaving work.

In 2020 the work of the HOT community was recognized by TED’s Audacious Project, a collaborative philanthropic initiative that serves as a springboard for social impact on a grand scale, leading to an exciting new phase of growth. HOT is expanding its activities: opening four regional hubs and scaling up its support to local mapping communities with the audacious goal of mapping an area home to one billion people in 94 countries at high risk of disasters or experiencing poverty – mapping with communities before they are in crisis.

About the Role

The Impact Partnerships Team Assistant will work closely with the Impact Partnerships team, to provide administrative assistance and support on varied activities, projects, and research. They will be immersed in an open and collaborative working environment of staff, partners, and volunteers using and advancing the use of open tools and data. They will also support the Impact Partnerships team in managing different partnerships and open mapping projects, and supporting to build new ones as HOT’s portfolio grows.


Schedule / calendar management:

  • Work with colleagues across time zones to schedule team, internal staff, and external partner meetings
  • Triage external requests for meetings and work with team and partners to arrange
  • Join internal meetings and external partnership meetings and lead on taking meeting notes / minutes

Effective meetings

  • Prepare meeting outlines and formal agendas
  • Research and prepare draft talking points and slide decks using Google Slides
  • Review presentations created by team members, and create draft presentations ahead of partner engagements
  • Document meeting notes/minutes using Google documents and Salesforce CRM; share with team and/or external partners
  • Track follow-up actions, communicate, and remind action owners, including staff and key partners

Email and correspondence

  • On behalf of the Impact Partnerships team, triage incoming emails (including managing the team mailbox). Liaise and share information to other teams as appropriate
  • Review and edit correspondence for accuracy and grammar
  • Keep files organized in HOT’s Google Drive file system

Support Impact Partnerships team in research and material development

  • Ad hoc research and analysis support requests
  • Help with content for partnerships related communications e.g. summarizing content to communications team for delivery
  • Reviewing copy for documents, comms, presentations, proposals, etc;
  • Conduct background research to support new partnership opportunities
  • Support with OSM Wiki edits and other documentation related to HOT disaster response activities

Travel, events, and special projects

  • Arrange complex international travel itineraries for Impact Partnerships team members and group meetings
  • In lead up to conference and external event attendance from other team-members support with administration and planning

Regional Open Mapping Hub partnership support (as requested by the hub)

  • Support in ad hoc research and analysis requests (surge capacity)
  • Assist in Tasking Manager project creation and planning
  • Assist in executing data imports to OpenStreetMap, including community contact, data cleaning and conflation

[if candidate has the skills]

  • Interpret English > French/Spanish/Portuguese and vice versa during live calls
  • Translate written documents English > French/Spanish/Portuguese
  • Translate training materials and guides from English > French/Spanish/Portuguese

Using open tools & supporting mapping

  • Create and manage projects on HOT’s Tasking Manager
  • Create and manage projects on MapSwipe
  • Assess quality of Tasking Manager projects, draft guidance for improvement
  • Maintain OSM Wiki documentation relating to Tasking Manager campaigns
  • Check-in with Tasking Manager project managers to maintain awareness of any opportunities or issues with their remote mapping activities



  • Outstanding English language written and verbal communication skills
  • Minimum two years experience working for an organization
  • Proficient in virtual collaboration tools like Google Workspace (Docs, Sheets, Slides), Slack, Salesforce
  • Experience scheduling meetings across multiple timezones and groups
  • Ultra-organized and have demonstrated experience with improving your workplace’s organization
  • Mindset & ways of working: proactive, flexible (across time zones), a team player, open to learning and supporting new tasks

Role Specific

  • Track record of working in diverse, international, and virtual office environments
  • Ability to identify challenges, asks strategic questions, spots knowledge gaps and ask for support as required


  • Good verbal and written language ability in either French/Spanish/Portuguese
  • Understanding of, or experience working or volunteering with, the non-profit sector
  • Experience working in remote and online environments
  • Passion for using digital tools for development/humanitarian relief
  • Interest in humanitarian open mapping, Missing Maps, YouthMappers, or other OSM ecosystem

Are you missing a few of the technical skills listed? We would still like to see your application. While the skills above fit our vision of this role, we are open to those candidates with a strong knowledge foundation that are fast learners and highly motivated to close any skill gaps. 


HOT values transparency and equity. All HOT compensation globally is set according to a framework detailed on our website. HOT also offers:

  • Fully remote & flexible work arrangements
  • Flexible public holidays
  • Paid time off 
  • Home Office Allowance
  • Healthy Staff allowance or group plan
  • Learning & Development Opportunities
  • Book Stipend
  • Coaching Program supported by The Humanitarian Coaching Network
  • Collaborating with a fast-growing, dedicated team who values humanitarianism, free, open-source, and accessible data

Equal Opportunity

We seek to recruit persons that reflect the diversity of the communities we work with. HOT does not discriminate on the basis of age, gender identity and expression, national origin, race and ethnicity, physical ability, religious or belief systems, political convictions, or sexual orientation. Further, HOT seeks to support the development and advancement of staff within the organization. Our staff includes people who are parents and nonparents, the self-taught and university educated, and from a wide range of socio-economic backgrounds, lived experiences, and perspectives on the world. HOT is an equal opportunity employer. We seek to live our values and promote inclusivity in all locations. All of our staff work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of all is valued and respected.

HOT is committed to diversity within our team, and recognizes our role in closing the digital divide, including identifying obstacles that certain groups face in developing skills needed for roles in the humanitarian & technology sectors. Women, nationals of developing countries, and members of other underrepresented groups are strongly encouraged to apply.

How to Apply

Please complete the application by April 18, 2023. Your CV/resume should be in English and not exceed 2 pages.

The selection process will consist of the following steps:

  • Online Application
  • Written Exercise/Assessment
  • Panel Interview/s

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