- Work Location: Remote, within Latin America
- Application Close Date: October 17, 2022
- Estimated Start date: December 1, 2022
- Department: Open Mapping Hub – Latin America
- Reports to: Senior Manager, Community Programs
- Terms: Full-time, one year initial contract
- Travel: up to 15% international travel
- Level: 7
- Salary: Around $41,424 gross annual per year
Humanitarian OpenStreetMap Team (HOT) sits at the nexus of participatory mapping, community-led development, humanitarian response, open data and tech. With a talented and diverse team spread around the globe, HOT is an NGO which supports a dynamic global community of thousands of dedicated volunteers using maps and open data for humanitarian response and the Sustainable Development Goals. Working with humanitarian and development partners like the Red Cross, Médecins Sans Frontières, UN agencies, governments and others, the HOT community maps in solidarity with those affected by or at risk of disaster, contributing the maps and data aid workers need to do their lifesaving work.
In 2020 the work of the HOT community was recognized by TED’s Audacious Project, a collaborative philanthropic initiative that serves as a springboard for social impact on a grand scale, leading to an exciting new phase of growth. HOT is expanding its activities: opening four regional hubs and scaling up its support to local mapping communities with the audacious goal of mapping an area home to one billion people in 94 countries at high risk of disasters or experiencing poverty – mapping with communities before they are in crisis.
About Latin America Open Mapping Hub
Launched in January 2022, the Open Mapping Hub – Latin America (Latam Hub) is now in transition towards its official, full launch in 2023. The approach to building this regional Open Mapping Hub was done in collaboration with the OpenStreetMap (OSM) community itself, by a team representing a diverse range of profiles, geographies, and areas of expertise.
The Hub is focused on empowering community action through community building and training, leadership development, access to resources and formalization. With a special emphasis on youth and underrepresented groups at the local level. Strengthening the OpenStreetMap (OSM) community on a regional scale through a community-first approach, peer exchange and support will ensure sustainability, enable governments and social and civil society actors to use open data (especially OSM) and open source tools to improve lives and livelihoods, through humanitarian and development work.
The Hub is currently active in Brazil, Ecuador, Peru, Colombia, El Salvador, Nicaragua, Costa Rica, Guatemala, Mexico, and will expand into other countries in the region.
HOT is looking for someone with significant experience in Latin America who is passionate about, and experienced in, managing and supporting regional field and online projects. You should be able to work within a fast-paced, international organization responding to urgent crises and persistent development issues, with a highly motivated and unconventional team. A pro-active, positive, go-getting nature is essential. You should be excited about supporting multiple project teams in the Latin American countries. At the same time, you should be able to work independently with creative and agile problem solving skills. You should enjoy working on a broad range of tasks related to program and project management across multiple locations.
You can choose your own office location or to work from home and should love working with remote teams as you’ll spend significant time on the phone, chat and meeting apps.
About the Role
As our Projects Manager, your job will be to coordinate the Latin America Open Mapping Hub project leads and processes to ensure that projects and consultancies are delivered on time and produce the desired results, including overview of external projects contracts.
You will be overseeing scheduling; as well as supporting the projects leads in setting, tracking and reporting on their key results and metrics as well as capturing learning for the future of the Hub and possible replications to the rest of the region; ensuring any support needed by project leaders.
The role will work side by side with the Community Programs Senior Manager to identify any opportunities to increase the reach and impact of the projects, spot potential spin-offs or replications, and to match these opportunities with Latin America Open Mapping Hub’s strategy. The role will make the relevant bridges between project leaders and HOT technical experts.
This role requires strong demonstrated experience in end-to-end project management and tooling, OKR planning, monitoring and evaluation, ability to learn and adapt in new contexts, as well as linguistic adaptability to a very diverse team.
Project planning support:
- Assist with proposal development and writing, identifying key results (OKRs), metrics and deliverables.
- Activity planning with project leads
- Understanding of the unique aspects of each project context, and at the same time overview to support future systematization to serve other contexts
Coordination and supervision of project development:
- Provide remote support for several countries and/or project leads by:
- Advising on project management and deliverables
- Providing support, as requested, in technical and reporting needs, including setting up and maintaining the corresponding project management tooling.
- Providing support in local Implementing partner management as needed
- Host project meetings with project leads.
- Provide feedback, advice, project updates and encouragement to project leads
- Manage deadlines and push the team to ensure timeliness
- Early identification of risks and definition of mitigating actions with the team
- Lead and manage specific projects when necessary.
- Regular liaison and reporting to LatAm Senior Manager, Community Programs.
- Participation in the internal systematization of the qualitative learning effort with overview of projects evolution
- Participation in the feeding of this system during the whole period.
- Support, mentor and provide capacity building to team leads on better project management and monitoring, evaluation and learning.
- At least 4 years of proven and successful experience in project or program management
- Knowledge of project management processes, such as Scrum or Agile
- Time management skills, especially familiarity with goal setting
- Leadership qualities, such as motivation techniques and conflict-management
- Experience tracking projects using various tools, such as Asana, Trello or Airtable (No specific tool experience required.)
- Ability to track, coordinate, and prioritize multiple projects on fast-paced schedules
- Demonstrated ability to work as part of a collaborative and multi-cultural team (with remote members)
- Languages: Spanish fluency & intermediate English (able to communicate in simple sentences, can understand and use basic phrases, and can ask and answer simple questions in English)
- Innovative, creative and able to work independently
- Ability to adapt to last-minute asks and changing timelines and priorities with flexibility
- Understanding of and commitment to diversity and inclusion
- Broad cultural competency and experience working across diverse communities, countries and time zones, with relevant experience working with teams and work culture in LATAM.
- Languages: Portuguese Intermediate or advanced
- At least 3 years experience working with humanitarian or development agencies/NGOs and/or disaster resilience actors
- Demonstrated understanding of open source and open data culture and ethos across cultural contexts
- Prior experience of working with OpenStreetMap (OSM) community, passionate and motivated about open source and open data.
Are you missing a few of the technical skills listed? We would still like to see your application. While the skills above fit our vision of this role, we are open to those candidates with a strong knowledge foundation that are fast learners and highly motivated to close any skill gaps.
HOT values transparency and equity. All HOT compensation globally is set according to a framework detailed on our website. HOT also offers:
- Fully remote & flexible work arrangements
- Flexible public holidays
- Paid time off & additional HOTlidays!
- Home Office Allowance
- Healthy Staff Policy
- Learning & Development Opportunities
- Book Stipend
- Coaching Program supported by The Humanitarian Coaching Network
- Collaborating with a fast-growing, dedicated team who values humanitarianism, free, open-source, and accessible data
We seek to recruit persons that reflect the diversity of the communities we work with. HOT does not discriminate on the basis of age, gender identity and expression, national origin, race and ethnicity, physical ability, religious or belief systems, political convictions, or sexual orientation. Further, HOT seeks to support the development and advancement of staff within the organization. Our staff includes people who are parents and nonparents, the self-taught and university educated, and from a wide range of socio-economic backgrounds, lived experiences, and perspectives on the world. HOT is an equal opportunity employer. We seek to live our values and promote inclusivity in all locations. All of our staff work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of all is valued and respected.
HOT is committed to diversity within our team, and recognizes our role in closing the digital divide, including identifying obstacles that certain groups face in developing skills needed for roles in the humanitarian & technology sectors. Women, nationals of developing countries, and members of other underrepresented groups are strongly encouraged to apply.
Please complete the application by October 17, 2022. Your CV/resume should not exceed 2 pages.
The selection process will consist of the following steps:
- Online Application
- Written Exercise/Assessment
- Panel Interviews